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Privacy Policy

Introduction

  1. The privacy of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.
  2. Consenting to our use of cookies in accordance with this policy during your first visit to our website allows us to use cookies each time you visit our site.

Collection of personal information

The following types of personal information may be collected, stored, and used:

  1. Information about your computer, including your IP address, geographical location, browser type and version, and operating system;
  2. Information about your visits to and use of this website including the referring source, duration of the visit, pages viewed, and navigation paths of websites;
  3. Information such as your email address, which you provide to us when you register on the site;
  4. Information you enter when creating a profile on our website such as your name, profile picture, gender, date of birth, relationship status, interests and hobbies, educational background, and professional background;
  5. Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters;
  6. Information you enter when using the services of our website;
  7. Information generated when using our site, including when, how often, and under what circumstances you use it;
  8. Information relating to purchases you make, services you use, or transactions you carry out on our site, which include your name, address, telephone number, email address, and banking information;
  9. Information you post on our website with the intention of publishing it on the internet, which includes your user ID, profile pictures, and the content of your posts;
  10. Information contained in all communications you send to us by email or through our website, including their content and metadata;
  11. Any other personal information you provide to us.

Before disclosing personal information about another person to us, you must obtain the consent of that person regarding the disclosure and processing of that personal information according to the terms of this policy.

Use of your personal information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:

  1. Administer our website and our business;
  2. Personalize our website for you;
  3. Enable your use of the services available on our website;
  4. Send you the goods purchased on our site;
  5. Provide you with the services purchased on our site;
  6. Send you statements, invoices, and payment reminders, and collect your payments;
  7. Send you non-marketing commercial communications;
  8. Send you email notifications which you have expressly requested;
  9. Send you our newsletter by email, if you have requested it (you can inform us at any time if you no longer wish to receive our newsletter);
  10. Send you marketing communications relating to our business or carefully selected third-party businesses which we believe may be of interest to you, by post or, where you have expressly consented, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);
  11. Provide statistical information about our users to third parties (without those third parties being able to identify any individual user with that information);
  12. Process requests and complaints related to your website made by or about you;
  13. Maintain the security of our website and prevent fraud;
  14. Check compliance with the terms and conditions which govern the use of our website (including monitoring private messages sent via our website’s private messaging service); and
  15. Other uses.

If you submit personal information on our website for publication, we will publish it and may use that information in accordance with the permissions you grant us.

Your privacy settings may be used to limit the publication of your information on our website and can be adjusted in your privacy settings on the website.

Without your explicit consent, we will not provide your personal information to third parties for their direct marketing, nor that of other third parties.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our corporate group (this means our subsidiaries, ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  1. As required by law;
  2. In connection with any ongoing or prospective legal proceedings;
  3. To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
  4. To the buyer (or prospective buyer) of any business or asset we are (or are contemplating) selling; and
  5. To any person we reasonably believe to be part of a court or other competent authority to whom disclosure of such personal information would be permitted if, in our opinion, such court or authority is likely to require disclosure of such personal information.

Except as otherwise provided in this policy, we will not provide your personal information to third parties.

International data transfers

  1. The information we collect may be stored, processed, and transferred in any country in which we operate, to enable us to use the information in accordance with this policy.
  2. The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in the European Economic Area: the United States of America, Russia, Japan, China, and India.
  3. Personal information you publish on our website or submit for publication may be available, via the internet, worldwide. We cannot prevent the use, good or bad, of that information by others.
  4. You expressly consent to the transfer of personal information as described in this Section F.

Retention of your personal information

  1. This Section G sets out our data retention policies and procedures, which are designed to help us comply with our legal obligations regarding the retention and deletion of personal information.
  2. Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Without prejudice to clause G-2, we will generally delete data of these categories at the date and time specified below:
    1. This type of personal data will be deleted after 1 year.
  4. Notwithstanding other provisions of this Section G, we will retain documents (including electronic documents) containing personal data:
    1. Where we are required to do so by law;
    2. If we believe the documents may be relevant to any ongoing or prospective legal proceedings; and
    3. To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

Security of your personal information

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  2. We will store all the personal information you provide on secure servers (password protected and firewall protected).
  3. All electronic financial transactions carried out through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information via the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page regularly to ensure you are aware of any changes to this policy. We may notify you of changes to this policy by email or through the private messaging service on our website.

Your rights

You may request details of any personal information we hold about you; the provision of such information will be subject to the following conditions:

  1. Payment of a fee; and
  2. Provision of sufficient proof of your identity (for these purposes, we generally accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may request at any time that we do not process your personal information for marketing purposes.

In practice, you will expressly and in advance consent to our use of your personal information for marketing purposes or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third-party websites

Our website contains hyperlinks to third-party websites and information about them. We have no control over these sites, and are not responsible for their privacy policies or practices.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

Cookies

Our website uses cookies. A cookie is a small file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” or “session” cookies: a persistent cookie is stored by the web browser and remains valid until its expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, expires at the end of the user session, when the browser is closed. Cookies generally do not contain any personally identifying information, but personal information we store about you may be linked to the information stored in and obtained from cookies. We only use session cookies on our website.

  1. The names of the cookies we use on our website and the purposes for which we use them are described below:
    1. We use Google Analytics and Adwords on our website to: recognize a computer when a user visits the website/ track users while browsing the website/ enable the use of a shopping cart on the website/ improve the use of a website/ analyze the use of the website/ administer the website/ prevent fraud and improve website security/ personalize the website for each user/ send targeted advertisements that may interest certain users (describe your other purposes);
  2. Most browsers allow you to refuse or accept cookies. For example:
    1. with Internet Explorer (version 10), you can block cookies using the override cookie handling settings available by clicking Tools, Internet Options, Privacy, then Advanced;
    2. with Firefox (version 24), you can block all cookies by clicking Tools, Options, Privacy then selecting Use custom settings for history from the dropdown menu and unchecking Accept cookies from sites; and
    3. with Chrome (version 29), you can block all cookies by going to the Customize and control menu then clicking Settings, Show advanced settings and Content settings then selecting Block sites from setting any data in the Cookies section.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

  1. You can delete cookies that have already been stored on your computer. For example:
    1. with Internet Explorer (version 10), you must manually delete the cookie file (you can find instructions for doing this here http://support.microsoft.com/kb/278835);
    2. with Firefox (version 24), you can delete cookies by clicking Tools, Options, and Privacy, then selecting Use custom settings for history and clicking Show Cookies, then Remove All Cookies; and
    3. with Chrome (version 29), you can delete all cookies by going to the Customize and control menu then clicking Settings, Show advanced settings and Clear browsing data then Remove cookies and other site and plug-in data before clicking Clear browsing data.
  2. Deleting cookies will have a negative impact on the usability of many websites.